About ZENAVA

ZENAVA is the flagship product of TI Cloud, a leading intelligent contact center platform provider. It deeply integrates AI Agent technology, AI operational capabilities, and cloud-native contact center capabilities, helping enterprises achieve the leap from "Human-Driven" to "AI-Driven" in productivity and organizational transformation.

Unlike traditional AI tools that merely "assist humans," ZENAVA can independently handle end-to-end business tasks while forming a continuously optimized and efficient collaboration with human experts.

Currently, ZENAVA has been successfully deployed across multiple industries including retail, chain stores, manufacturing, automotive, and finance, continuously creating measurable business value and driving comprehensive enterprise transformation in both organizational efficiency upgrades and customer experience enhancement.