Zenava Internal Service AI

Empower your employees with intelligent internal support and streamlined operations

Internal Operations Challenges

Common inefficiencies in internal business processes

Information Silos

Critical business information scattered across different systems, making it difficult for employees to find answers quickly.

Manual Repetitive Tasks

Time-consuming manual processes for routine requests like IT support, HR inquiries, and administrative tasks.

Knowledge Management

Institutional knowledge trapped in individual minds, leading to dependency on specific employees and knowledge loss.

Low Employee Efficiency

Employees spend excessive time on administrative tasks instead of focusing on high-value strategic work.

Zenava Internal Service Solutions

Transform internal operations with intelligent automation and knowledge management

Unified Knowledge Hub

One Search, All Answers

Zenava creates a centralized knowledge hub that aggregates information from all internal systems, documents, and databases. Employees can ask questions in natural language and instantly receive accurate, contextual answers from anywhere in the organization, eliminating time wasted searching across multiple systems.

Natural Language Query
Multi-System Integration
Instant Results

Employee Query Examples

"What is our remote work policy for international employees?"

Zenava: Based on HR Policy Doc v2.3: International employees can work remotely up to 180 days per year with manager approval...

βœ“ Found in: HR Database, Legal Docs, Manager Guidelines

Search Time2.3s
Sources Searched12 systems

Automated Workflow Examples

IT

Software Access Request

Auto-approval for standard tools, escalation for specialized software

5 min avg completion
HR

Leave Request Processing

Calendar check, coverage arrangement, automatic approval

15 min avg completion
FC

Expense Report Review

Receipt validation, policy compliance, approval routing

30 min avg completion

Intelligent Process Automation

Automate Routine, Focus on Strategic

Zenava automates repetitive administrative tasks across HR, IT, Finance, and Operations. It handles routine requests like access permissions, leave approvals, expense processing, and equipment requests through intelligent workflows that understand context, apply business rules, and route exceptions appropriately.

Workflow Automation
Business Rules Engine

Employee Self-Service Portal

Empower Employees, Reduce Support Tickets

Zenava provides an intelligent self-service portal where employees can instantly access information, complete requests, and solve problems without waiting for support. The AI assistant guides users through complex processes, provides personalized recommendations, and ensures compliance with company policies.

Instant Access
Guided Processes
Policy Compliance

Self-Service Capabilities

HR Services

Benefits, payroll, time-off, documents

IT Support

Password resets, software, hardware requests

Facilities

Room booking, maintenance, parking

Reports & Analytics

Performance data, team metrics, insights

Support Ticket Reduction

75%

Performance Dashboard

2.3x

Faster Resolution

94%

Employee Satisfaction

+180%

Process Efficiency

-45%

Admin Costs

Top Insights This Week

IT requests peak on Mondays - consider pre-weekend automation

Employee handbook searches increased 40% - update FAQ

Real-time Performance Insights

Data-Driven Internal Operations Optimization

Zenava continuously analyzes internal operations to provide actionable insights for improvement. It tracks process bottlenecks, identifies training needs, measures employee satisfaction, and recommends optimizations to enhance overall organizational efficiency and employee experience.

Bottleneck Detection
Optimization Recommendations

Internal Service ROI Results

Measurable improvements in employee productivity and operational efficiency

+230%

Employee Productivity

-80%

Request Processing Time

75%

Self-Service Adoption

-60%

Administrative Overhead

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