Zenava Internal Service AI
Empower your employees with intelligent internal support and streamlined operations
Internal Operations Challenges
Common inefficiencies in internal business processes
Information Silos
Critical business information scattered across different systems, making it difficult for employees to find answers quickly.
Manual Repetitive Tasks
Time-consuming manual processes for routine requests like IT support, HR inquiries, and administrative tasks.
Knowledge Management
Institutional knowledge trapped in individual minds, leading to dependency on specific employees and knowledge loss.
Low Employee Efficiency
Employees spend excessive time on administrative tasks instead of focusing on high-value strategic work.
Zenava Internal Service Solutions
Transform internal operations with intelligent automation and knowledge management
Unified Knowledge Hub
One Search, All Answers
Zenava creates a centralized knowledge hub that aggregates information from all internal systems, documents, and databases. Employees can ask questions in natural language and instantly receive accurate, contextual answers from anywhere in the organization, eliminating time wasted searching across multiple systems.
Employee Query Examples
"What is our remote work policy for international employees?"
Zenava: Based on HR Policy Doc v2.3: International employees can work remotely up to 180 days per year with manager approval...
β Found in: HR Database, Legal Docs, Manager Guidelines
Automated Workflow Examples
Software Access Request
Auto-approval for standard tools, escalation for specialized software
Leave Request Processing
Calendar check, coverage arrangement, automatic approval
Expense Report Review
Receipt validation, policy compliance, approval routing
Intelligent Process Automation
Automate Routine, Focus on Strategic
Zenava automates repetitive administrative tasks across HR, IT, Finance, and Operations. It handles routine requests like access permissions, leave approvals, expense processing, and equipment requests through intelligent workflows that understand context, apply business rules, and route exceptions appropriately.
Employee Self-Service Portal
Empower Employees, Reduce Support Tickets
Zenava provides an intelligent self-service portal where employees can instantly access information, complete requests, and solve problems without waiting for support. The AI assistant guides users through complex processes, provides personalized recommendations, and ensures compliance with company policies.
Self-Service Capabilities
HR Services
Benefits, payroll, time-off, documents
IT Support
Password resets, software, hardware requests
Facilities
Room booking, maintenance, parking
Reports & Analytics
Performance data, team metrics, insights
Support Ticket Reduction
75%
Performance Dashboard
2.3x
Faster Resolution
94%
Employee Satisfaction
+180%
Process Efficiency
-45%
Admin Costs
Top Insights This Week
IT requests peak on Mondays - consider pre-weekend automation
Employee handbook searches increased 40% - update FAQ
Real-time Performance Insights
Data-Driven Internal Operations Optimization
Zenava continuously analyzes internal operations to provide actionable insights for improvement. It tracks process bottlenecks, identifies training needs, measures employee satisfaction, and recommends optimizations to enhance overall organizational efficiency and employee experience.
Internal Service ROI Results
Measurable improvements in employee productivity and operational efficiency
Employee Productivity
Request Processing Time
Self-Service Adoption
Administrative Overhead
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